I can’t log in. Help?
If you have trouble logging in, try the following:
How do I cancel my subscription?
Once logged in, visit our subscription page here. Click "Cancel your subscription" and confirm on the next screen. Your subscription will cancel when it reaches its expiration date, so you’ll be able to use TeuxDeux until then.
How do I delete my account?
Log in to TeuxDeux in your browser, click on Settings in the lower-right corner > Account > “Delete my account” (at the bottom). You will receive an email with a confirmation link. Click the link and you'll see a confirmation screen.
Do I need to cancel before my free trial ends?
Trial accounts expire for the web after 30 days and you won't be charged unless you've selected a subscription plan.
TeuxDeux is forever-free on mobile, and you can sign in and access your account on the web (read-only) at any time after your web-trial expires.
For continued web access, visit your subscription page here.
How much does TeuxDeux cost?
TeuxDeux is free on iOS or Android. You can subscribe to use TeuxDeux on web–88% of users subscribe! We have a ‘Believer’ plan, which is $3 a month, paid yearly as well as a ‘Skeptic’ plan, which is $4 a month, paid monthly.
Is there another way to pay besides with a credit card?
We can only accept credit cards when you subscribe here. We're working on adding more payment options and we're always open to your suggestions!
I forgot to cancel my subscription and it just renewed. What's your refund policy?
If you're no longer using TeuxDeux but you forgot to cancel your subscription, we'll gladly refund the cost to you if you reach out to email@example.com within a week of renewing.
Can I receive my daily to-dos via email?
Yep! Go into Settings in the web app. Under the Daily Digest tab, select a time and click ‘Save’ (the default time is set to 12:00 pm). You can switch on/off your Daily Digest on your iPhone app as well.
How can I cancel my daily emails?
In the web app, go to Settings > Daily Digest, set the time as “never”, then save. In the iPhone app, go into Settings and deselect “email to-dos daily”, tapping the checkmark to save.
Do I need an Internet connection to use TeuxDeux?
You do! TeuxDeux is a cloud-based app, meaning your to-dos stay backed up and available wherever you are. If you’re using your phone, your to-dos will sync as long as you have data turned on.
Can I print out my TeuxDeux lists?
We're working on improving TeuxDeux for printing out lists! While we don't currently have print functionality within the site, you can use your browser to print out your lists in the meantime.
Go to File > Print in the top left of your browser to print your TeuxDeux screen.
How do I set recurring to-dos?
Create a to-do followed by ‘every’ and one of the available occurrences and it will repeat automatically.
How much does the mobile app cost?
The iOS and Android apps are free to use! To use TeuxDeux on web, however, you’ll need a TeuxDeux subscription, which is $4/month for a monthly subscription or $3/month for a yearly subscription (paid annually).
How do I create/edit/delete/cross off a to-do?
To create: tap on the plus button in the lower right, tap the blank space at the bottom of your list, or pull down on your list when you’re at the top.
To edit: Swipe left on the to-do
To delete: First, mark the to-do complete. Then, swipe towards the left to select delete.
To mark as done: tap once to cross of, tap again to un-do
How do I switch colors? Turn on the flying cat?
Head to Settings (☰) in the app to select your color and enable Celebrations.
Why aren’t my new settings saving?
Don’t forget to tap the check mark in the upper right corner to save changes!
How do I create recurring to-dos?
As you add a to-do, add "every" + frequency to the to-do to create a recurring to-do. For example:
- Meditate every day
- Put on pants every weekday
- Workout every other day
- Water plants every week
- Get paid every other week
- Pay the rent every month
- It's my birthday! every year
How do I move a to-do to tomorrow, a different day or to a Someday list?
To move a to-do to the next day, swipe right.
To move a to-do to an entirely different day, swipe left to edit and click the "Move" button in the lower left corner. From there, select "Another day" and choose a day on the calendar.
To move a task to a Someday list, swipe left to edit and click the "Move" button in the lower left corner. From there, select "Someday list" and choose from your lists.
You can also press and hold on any task and drag it to the bottom bar to place it on any of the calendar days in view.
Will the app sync with my desktop app?
Yes! Syncing between the web app and mobile app works without any extra work on your end. Just make sure you're subscribed to TeuxDeux in order to access your to-dos in both places: click on this link to subscribe.
Can I save my to-dos after my free trial ends?
After your web-trial ends, the website will be read-only–so you won't be able to make edits, but your to-dos will be safe and you can request to download your data at any time in Account Settings.
You can continue to use TeuxDeux on the mobile apps (iOS and Android) for free.
Can I create a custom background for my TeuxDeux interface?
Nope! You can set it as pretty much any color you could imagine, though.
Can I set up alerts for my to-dos?
No alerts here–we believe in working at your pace and giving space for deep work, so we’re decidedly anti-interruption.
I read this entire FAQ and still need help.
Please email firstname.lastname@example.org, and we will take care of you. If it’s not a holiday or a weekend, we should get back to you pretty quickly.